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Frequently Asked Questions

Everything you need to know about custom activewear printing with FITPRINT.

General

What does FITPRINT specialise in?

FITPRINT specialises exclusively in custom activewear printing for the gym and fitness industry. We print on performance fabrics including singlets, shorts, leggings, sports bras, hoodies, and more using our proprietary HYPERFLEX DTF technology.

What is HYPERFLEX DTF printing?

HYPERFLEX is our premium Direct-to-Film (DTF) printing technology. It produces vibrant, full-colour prints that stretch with the fabric — they're scratch-proof, crack-proof, and rated for 50+ washes. Unlike screen printing or vinyl transfers, HYPERFLEX DTF delivers a soft, wafer-thin feel with no creative limitations.

Is there a minimum order quantity?

No — FITPRINT has no minimum order quantities. You can order as few as 1 piece or as many as thousands. This makes us ideal for testing new designs, personal orders, or scaling up as your gym brand grows.

Can I supply my own garments?

Yes! You can supply your own garments for printing, or choose from our curated range of premium activewear blanks. We print on polyester, nylon, cotton blends, and more.

Pricing & Discounts

How much does custom activewear printing cost?

Pricing depends on the garment type, print size, and quantity ordered. You can see instant pricing on our online ordering platform at order.fitprint.co. There are no setup fees or hidden costs — what you see is what you pay.

Do you offer volume discounts?

Yes! We offer automatic volume discounts of up to 55% off. The more you order, the more you save. Discounts are applied automatically at checkout — no codes needed. You can mix and match sizes, styles, and designs within the same order.

Are there any setup fees?

No. FITPRINT charges no setup fees for any order. Our transparent pricing means you see the total cost upfront with no surprises.

Do you accept Afterpay?

Yes, we accept Afterpay so you can buy now and pay later in interest-free instalments.

Shipping & Delivery

How long does production take?

Standard production time is 5 business days from artwork approval. Same-day dispatch is available on selected items for orders placed before 11am. Rush turnaround options are also available for urgent orders.

How much does shipping cost?

Standard domestic shipping starts from $11.95 AUD (2-6 business days via Australia Post). Express shipping is $15.95 AUD (1-2 business days). International shipping is available from $34.95 AUD. We also offer free shipping on your first order with the code FREESHIP.

Do you ship Australia-wide?

Yes, we ship to every state and territory in Australia from our Gold Coast HQ. We also ship internationally. Flat-rate shipping means the same price regardless of where you are in Australia.

Can I pick up my order locally?

Yes! Gold Coast customers can collect their orders from our HQ at Unit 2/12-20 Lawrence Dr, Nerang QLD 4211. Orders must be collected within 30 days.

How do I track my order?

You'll receive tracking updates via email once your order is dispatched. You can also track your order through our website.

Design & Artwork

Do you offer design help?

We can advise on artwork setup, logo placement, and print positioning. Upload your artwork to our ordering portal and our team will ensure it prints perfectly. We accept AI, PDF, PNG, SVG, and PSD files.

What file formats do you accept?

We accept PNG, PDF, AI, EPS, and SVG files. For best results, provide your artwork as a high-resolution PNG (300 DPI minimum) with a transparent background.

Can you print full-colour designs?

Absolutely. Our HYPERFLEX DTF technology supports unlimited colours, gradients, and photo-quality detail. There are no colour limitations or additional charges for more colours.

Merch Stores

What is a Merch Store?

A Merch Store is a custom-branded online store for your gym, studio, or fitness brand. Your members and community can browse and order branded merchandise directly. FITPRINT handles all the printing, fulfilment, and shipping — you earn a margin on every sale.

Is there an upfront cost for a Merch Store?

No. Setting up a Merch Store with FITPRINT has zero upfront cost. We print on demand — meaning we only print items when they're ordered. No inventory risk, no unsold stock, no wasted money.

How do I get paid from my Merch Store?

You set your own retail prices on top of our base pricing. The margin between our print cost and your retail price is your profit. Payments are processed regularly.

Can my members order individual items?

Yes! Since FITPRINT has no minimum orders, your members can order a single item from your Merch Store. Perfect for new members picking up their first branded tee or long-time members adding to their collection.

Still have questions?

Get in touch with our team. We're here to help with your custom activewear printing needs.